Email and SMS Marketing

Refocusing your efforts towards retention can be more profitable than constantly trying to acquire new customers. With Klaviyo's help, you can transform your customer data into revenue-generating opportunities through personalised email and SMS campaigns that inspire your customers to make purchases.

At Stop+Care, we understand that customer data is the most valuable asset for online brands. With Klaviyo, you have an access to every customer order, click, like, review, product viewed, and more. This wealth of data can be utilised to create personalized and relevant messages that are tailored to your customer's interests, behaviour, and purchase history.

Email and SMS Marketing
Email and SMS Marketing

Email and SMS Marketing
Email and SMS Marketing

We provide you with the support and guidance you need to make the most of Klaviyo. We can help you create email campaigns that are personalised, targeted, and effective. We understand that every brand is unique, and we will work with you to create a customized Klaviyo email marketing solution that meets your specific needs.

Our approach to marketing

Research and Discovery

We take our time to understand your brand and current email marketing structure. Working with your team we will research and analyze your brand as well as your competitors. Whether it’s Klaviyo or Mailchimp we will make sure to get your product in front of the right audience with the ultimate goal of getting the best results from your email marketing budget.

Account Setup and Third-Party Integration

Before we move on to the campaign setup, it’s important that your Klaviyo or Mailchimp account is correctly set up. We will take care of account configuration and ensure that the integration with any other relevant platforms is smooth and efficient. During this phase, we will also review your data management and automation processes to fully utilize your existing data in the email marketing strategy.

Campaign Build

When we are ready, we can proceed with the campaign development in Klaviyo or Mailchimp. In this step, we will launch the best type of campaign that will suit your needs and objectives. We will create targeted and automated flow strategies closely related to your KPIs and business goals and objectives. At this point, we work alongside copywriters, designers, and email marketing specialists to deliver high-performing, impactful campaigns.

Campaign Optimisation

To make sure the campaigns are running effectively and generating the best possible results, we provide ongoing management and optimization of your Klaviyo or Mailchimp campaigns. We provide performance tracking insights to not only improve the current performance of the campaigns but to set future recommendations for continued success. During this phase, we continue to monitor your competitors’ activity and provide you with a monthly reporting summary, including actionable insights and data-driven recommendations.

Stop+Care’s expertise in Klaviyo enabled us to develop and execute campaigns that significantly increased our email subscribers and revenue. The team consistently provided guidance and support, while their monthly performance reports have been invaluable in informing our email marketing strategy.

— Larissa Impeduglia, Digital Brand Manager at Vitality Brands

The automated flows they built for us have been running smoothly and have helped us save time and resources, while also delivering strong results.

— Bill Li, Managing Director at Awesome Pack

Brands we work with

Benefits of using Klaviyo for your brand

Powerful Segmentation

Klaviyo's powerful segmentation capabilities enable you to segment your customer data in seconds without any limitations on parameters. This means that you can easily create targeted messages for specific customer groups, such as women named Riley who bought red pants last Wednesday.

Pre-built and Custom Reports

With Klaviyo, you get clear answers to key questions about message performance, revenue growth, email vs SMS, and more. You can examine your business from every angle with metrics deep dives, campaigns, flows, and products.

Seamless Omnichannel Experience

Klaviyo offers an all-in-one platform for email, SMS, forms, social retargeting, and push notifications. This enables you to send fewer, more relevant messages to your customers, resulting in more revenue for your business.

Unified Profiles

With Klaviyo, all your customer data is synthesized into a detailed activity feed, including profiles, transactions, browsing history, and even predicted behaviors. This allows you to create personalized benchmarks and see where you stand compared to your peers.

Email and SMS Automations

Klaviyo has dozens of essential automations built in and customizable, including welcome series, winback, browse abandonment, cross-sell, back-in-stock, price drop alerts, happy birthday, shipping updates, and more. All of these automations are ready to go on day one.

Pre-built Integrations

Klaviyo connects seamlessly to your online store and hundreds of other apps and tools, making it easy to pull in customer data from the software you use most. Your customer data is always on hand and updated in real time.

Automated A/B Testing

With Klaviyo, it's easy to test different subject lines and content to determine what resonates best with your audience. This enables you to optimize your email campaigns for maximum impact.

Onsite Popups/Forms

Klaviyo makes it easy to grow your subscribers, learn more about your customers, and trigger timely onsite notifications. With Klaviyo, you can create powerful forms and popups that capture your customer's attention and drive conversions.

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Email and SMS Marketing